Coronavirus (COVID-19) Guidance

by Pineapple Dance

As a company we are keeping a close eye on government advice regarding coronavirus (COVID-19). 

UPDATE 24/09/2020: To read the latest Coronavirus (COVID-19) studio rules and guidelines click HERE or type 'Covid' into the 'Help' button on every page, bottom right, and press Enter. 

Studio classes at Pineapple must be booked in advance. Download the Pineapple LIVE app and BOOK now! Studio dance classes are available to book up to 21 days in advance.

Download the Pineapple LIVE app on the Apple app store Download the Pineapple LIVE app on the Android app store

Online classes are live-streamed via the Pineapple LIVE app. You can take part in dance classes, train and learn new routines online with your favourite dance tutors. Pineapple LIVE online dance classes are available to book up to 14 days in advance! Click to see the Pineapple LIVE timetable.

Pineapple Store

The Pineapple store is re-open at 16 Mercer Walk, Langley Street, WC2H 9JA from Monday 6 July 2020, with revised opening times. Click here to view store opening and contact details.

Deliveries:

Our warehouses are dispatching orders as usual. The warehouse we use is spacious and complies to government guidelines. A safe working environment is important and we are grateful to the team for working hard to continue to deliver for Pineapple. 

Royal Mail Advice:

"Despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding in these unprecedented times.

Keep up-to-date at royalmail.com/coronavirus  where you can also find some useful Q&As."

Overseas orders:

We are not currently delivering overseas and are unable to take orders with a non-UK delivery address and some UK postcodes. We will update this as soon as services return to normal.

Returns:

In this unexpected time, we have chosen to extend the time you have to return your items bought on this website to 30 days from the date you receive the items in your order.

Official UK Government advice

Visit the following links for official UK government advice on Coronavirus (COVID-19).

Coronavirus (COVID-19): UK government response:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

Stay at home: guidance for people with confirmed or possible coronavirus (COVID-19) infection:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Overview - -Coronavirus (COVID-19):

https://www.nhs.uk/conditions/coronavirus-covid-19/

Thank you.

The Pineapple Team