Coronavirus (COVID-19) Guidance

by Pineapple Dance

As a company we are keeping a close eye on government advice regarding coronavirus (COVID-19). 

Following the latest government statement of Friday 20 March, 2020, the studio building is closed to customers.

Timetable classes at Pineapple are now cancelled until further notice, and the studios are not available for private hire.

Join your favourite Pineapple tutors for online classes!

The timetable has been created by Pineapple Studios to support and help promote our teachers. Click here to view the full timetable of online classes.

Your Membership

"During this unprecedented time, I would like to assure all our members that Pineapple has frozen your existing membership from 20 March, 2020, and we will extend your membership by the period of time the studio will be closed for timetable classes. This applies to memberships of one month or longer, all  Dance Experience Vouchers and all Event Vouchers." Debbie Moore OBE

Pineapple Store

The Pineapple store is closed at 16 Mercer Walk, Langley Street, WC2H 9JA until further notice.

Deliveries:

Our warehouses are dispatching orders as usual. The warehouse we use is spacious and complies to government guidelines. A safe working environment is important and we are grateful to the team for working hard to continue to deliver for Pineapple. 

Royal Mail Advice:

"Despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding in these unprecedented times.

Keep up-to-date at royalmail.com/coronavirus  where you can also find some useful Q&As."

Overseas orders:

We are not currently delivering overseas and are unable to take orders with a non-UK delivery address and some UK postcodes. We will update this as soon as services return to normal.

Returns:

In this unexpected time, we have chosen to extend the time you have to return your items bought on this website to 90 days from the date you receive the items in your order.

Official UK Government advice

Visit the following links for official UK government advice on Coronavirus (COVID-19).

Coronavirus (COVID-19): UK government response:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

Stay at home: guidance for people with confirmed or possible coronavirus (COVID-19) infection:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Overview - -Coronavirus (COVID-19):

https://www.nhs.uk/conditions/coronavirus-covid-19/

Thank you.

The Pineapple Team